Help

Streaming Media Help


What is Streaming Media?

Open Campus streaming media refers to a way of broadcasting video and audio content over the internet. Blackboard classes may stream video and audio over the internet allowing students to view individual video and audio streams "on-demand". That is, students who are enrolled in a class that uses streaming media may view videos or listen to audio anytime and anywhere they choose, as long as they are using a computer or device that meets the streaming video requirements.

What do I need to view the streaming media?

Playing Streaming Media In Blackboard

Your Blackboard class may use content that is hosted externally, which may cause difficulty in viewing some content. If you're having difficulty viewing media content within your class, try making adjustments to view insecure content in Firefox, Chrome, Internet Explorer 10 and Safari.


Unable to view QuickTime content?

If you're unable to view QuickTime content, there are a few things that you should be aware of:

  1. Make sure that you're using Safari or another browser that supports legacy web plug-ins.
  2. Choose Go > Go to Folder from the menu bar in the Finder.
  3. Type /Library/Internet Plug-Ins in the search field, then click Go. The Internet Plug-Ins folder opens.
  4. While holding down the Command (⌘) key, double-click the Disabled Plug-Ins folder to open it in a new window.
  5. Drag these two files from the Disabled Plug-Ins folder to the Internet Plug-Ins folder:
    • QuickTime Plugin.plugin
    • nslQTScriptablePlugin.xpt
  6. If you're asked to authenticate, click Authenticate, then enter an administrator name and password.
  7. Quit your web browser, then open your browser again. You should now be able to play the media. 

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